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\section{\SM{} on behalf of infrastructure side}
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\subsection{Hardware equipment}
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Our work includes identifying a multitude of server computers,
all-networking devices and connectives between them. Actually, we are
interested in servers dedicated to backups, databases, lotus notes
(mailbox, database), standard SDS production servers and so on. 

In order to limit the amount damage caused by NetWare "traffic jam",
is required system's global visibility over hardware and software
services. 

For example, while a "workstation" PC (laptop) can run operating
system and server application, a server usually has specific features
intended to make it more suitable. Distinctions often include faster
processor and memory, high reliability, more RAM, larger hard drives,
compact size and shape, rack etc. In our case, hardware location is
also essential. We should take into consideration a server's
property. When a system is more powerful and complex, the longer it
takes for hardware to turn on and begin loading the operating
system. All supported information will be used to build global vision
over MARS Inc.'s services levels.


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\subsection{Servers and links between them}
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Among desktop computers the Microsoft Windows operating system is
predominant in \MARS{}. Linux (Unix) operating system is the most
appropriate solution for the proxy servers. It is the very case in
\MARS{} Inc. Proxy servers usually used to enforce acceptable network
using policies or providing security and/or caching services. It may
service requests without connecting the specific server. Proxy server
of site Haguenau (HAGPXY1) provides the resources by connecting to the
specific servers in SXB, ERN and DOE. Temporary connection exists
between HAGNTX and HAGNW1, HAGSN1 servers via HAGSW46 switch.

Actually the seventeen servers are available in \MARS{} "European hub"
-Haguanau site. HAGSN99 test server should be removed in the near
future. Severs' consolidation in Mount Olive is scheduled in
2008/09. This will be also one of the reasons of certain servers'
replacement.

We are interested in determining, handling application servers. There
are three ones in Haguenau site: HAGNW1, HAGNW2 (local/global
application drive) and HAGNW11 (Shared drive). The last one is
dedicated for shared directories. HAGNW11 supports all "Access"
applications and HAGNW1, HAGNW2 provide base support for certain
global and local applications. Indeed, global applications - ATLAS,
MATCH, RADAR, CHRIS, SAP, CTM - Connect to Mars, etc.- are "housed" in
Mount Olive site (MTO).

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\subsection{Internet and wireless connectivity}
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The Internet and wireless connectivity provides exciting opportunities
for organizations to extend their information. The wireless
connectivity is relatively new and expending rapidly. In this party we
will list all of connectivity used for Mars Inc. system:

\begin{itemize}
\item MPLS 2 GB Multi Protocol Labels Switching 
\item VPN Virtual Private Network 
\item ISDN Integrated Services Digital Network
\item GPRS 3G
\item BPI2 Business Partner Inbound, workhouse/ Depot
\item ADSL LSP
\item Internet link 2 mega
\item Lease Line
\item Analogique line
\end{itemize}

\begin{description}
\item[MPLS] is a data carrying mechanism, which emulates some properties of
circuit switch-network over a packet switch-network. It generally
considered to lie Layer 2(data link Layer) and Layer 3(Network
Layer). It can be used carry many different traffic, including IP
packet, ATM, SONET and Ethernet frames.

\item[VPN] can send the data across secured and encrypted private channels
between two points.

\item[ISDN] allows digital transmission of voice and data over ordinary
telephone. It provides simultaneous voice, video and text transmission
between individual desktop videoconferencing system and group
videoconferencing system.
\end{description}
	
System Maps and Game Plan reflect all mentions connectivity and give
the visibility for all Europeans \MARS{} sites software-hardware
dependencies.

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\subsection{Servers and applications unification}
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Business Infrastructure Support team disposes the database - Rise
Knowledge Base that contains hardware's data, for example, servers'
information, disaster recovery procedure and so on. RISE permits
handling main infrastructure elements separately and all type of
connectivity. Our target was to extract meaningful data and trace
links between them.

One of the possibilities to collect relevant information was to use
\tsf{OpManager}. It is a complete Network monitoring software that offers
combined WAN, servers, applications monitoring with integrated help
desk. \tsf{OpManager} is the easy-to-use tool for IT administrators
managing the Internet Data Center or the IT infrastructure of an
enterprise. \tsf{OpManager} contains immense information over \MARS{}'
hardware's elements. It helped us to scan the LAN, monitor performance
and availability of exciting hardware.

Our project has involved a large number of people in the partner teams
like GIST, GDST and GSST. European Managers carried out the fieldwork
on our project. The site- analysts ware also involved in our
activities. BIS and LAS group members contributed a large amount of
time by sharing their experience of working. Disposal all kinds of
information gave us the possibility to capture whole hardware system
and expose it in the comprehensive ways. Visio drafts have been
developing during one month and day by day they were reflecting the
system's actual position. System Map's objective on Infrastructure
side was to capture all infrastructure elements, define the type of
connectivity between them and find out the location of specific
application in relation to hardware equipment.


As like as System Map captures the visibility over infrastructure
elements and keeps the overview on the probable technical progress,
Game Plan also focuses too narrowly on the work of BIS team and
considers how it fits into the large picture, company's system. So
both of projects could be presented as complementary to one another.


Business Infrastructure Team, in collaboration with numerous European
groups, carries out global and local projects to support new
technologies. Each of the projects goals is to reduce running
costs. As like as all kind of projects these ones should also be
managed: identifying daily, weekly or monthly priorities and the Game
plan is the vary issue for the projects' management. 	Game Plan's
scopes are to follow up the central and local projects, to assure
advancement of new applications' deployment and hardware's
replacement. It prioritizes projects, has full transparency on all IT
related costs, collects high level needs, is aware where IT can add
value to business innovation. 

Game Plan permits organizing and managing resources in such a way that
Mars's projects are completed within define scopes, quality, time and
cost constraints. It also includes implementing the projects plan,
along with careful controls to stay on the "critical path", that is to
ensure the plan is being managed according to plan.

As we said before, Game Plan reflects information about central and
local projects: SDS XP deployment, NGV Next Generation voice, CTM V3
Connect to MARS Version 3, Wireless LAN Security, 3G, BPI2 Business
Partner Inbound V2, VMWare Servers consolidation.

NGV - Next Generation Voice provides a technology solution to allow
all locals, long distance and international voice traffic to utilize
the Internet as a means of transport to the wholesales carriers where
Mars can amass their collective minutes for a beneficial rate. 

For all Mars' computer desktops, laptops SDS XP Operating system has
been designed to be an intuitive move from SDS 2000. SDS 2000 tool is
past its use by date and presents support risks now.

Virtualisation is in the forefront - helping businesses with
scalability and management of their global IT infrastructure. VMWare
can create, edit and play virtual machines. It uses a client-servers
model, allowing remote access to virtual machines.


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\subsection{Perspectives, technical evolution}
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The objective was to deliver system map for all MFEurope sites. There
are involved sites: Dove - DOV, Ernolshaim - ERN, Madrid - MAD, Lisbon
- LIS, Athens - ATH, ST. Denis - STD, Ebly - CHD, Strasbourg - SXB,
Arevalo - ARV, Steinbourg - DOE, Dolma - DOL, Four Square -
FSP. System map will limit having private, nonstandard applications,
databases for each team. In general, to share information depends on
personal work style. System Map proposes "computerizing" visibility on
the Mars teams' application-hardware's structure. Our target was to
list all application, all infrastructure equipment and find relevant
connectivity between them. System map will reflect all eventual
changes in service levels.

We determined the location of specific application in relation to
hardware elements. We built the hardware equipment's map with all
specific applications.

